Holiday Inn Club Vacations New Orleans Resort, an IHG Hotel

Location and staff: 10 out of 10. Valet parking is incredibly convenient, especially given the downtown location. The staff were attentive and welcoming—I can't say enough good things about their kindness and courtesy. The room space and amenities were also great.

I loved everything about this resort! Where do I begin. Tony and Ms. Sue, the valet staff, went above and beyond their required duties, providing useful tips of information that helped us out. The pool was small, but my kids swam 4 or 5x and loved it. I even worked out and did a load of laundry for free!. The room was spacious and comfortable. We had everything we needed. AC was cold! Beds were sooo comfortable. They give you bracelet keycards which we loved. Check-in was a breeze. We parked right in front of the stairs to the entry doors. Checked in, unloaded the car, passed our keys off to the valet, and went up into our room. Location location location It was a superb location. One street over and you are on Bourbon street. Daisy duke's sells 2 for 1 drinks, 1 minute walk from the hotel. The streetcar trolly was one block away.

Staff were very friendly and accommodating, especially Mrs. Sue! Beds were comfortable. In general the facility was very clean including public washrooms, stairwell and workout room. After a week, we asked for a brighter room and Jessica made it happen for us! Appreciated access to filtered water in the lobby and access to laundry facility. Good location.

Perfect location. Mrs Sue at front door was amazing. Certainly made everyone welcome with her infectious smile, waved us off as we left for the evening.

The staff at this hotel were absolutely fabulous. Everyone we spoke with was kind, friendly, and more than willing to help with anything we asked about. Our room was very clean, the hotel was quiet, and the location was perfect for our stay in the city. We could walk pretty much everywhere!